Website Privacy Notice

Lupin Neurosciences (hereinafter “Lupin”) is pleased that you are visiting our website. Lupin Neurosciences is a Specialty Pharma Division of Lupin Atlantis Holdings SA and is committed to improving the lives of patients affected by underserved neurological disorders. Data protection and data security are very important to us. Therefore, we would like to inform you about the personal data we collect during your visit to our website and about the intended purposes.

As changes to the law or changes to our corporate processes may require an adaptation of this Privacy Notice and we refer to this page to review and read this website Privacy Notice regularly. The most current version of this statement can be accessed on this website any time under “Privacy Notice”, saved and printed out.

1 Data Controller and Scope

The controller according to the EU General Data Protection Regulation (hereinafter: GDPR) and other national data protection acts of the Member States, as well as other data protection regulations, is:

Lupin Atlantis Holdings SA
Landis + Gyr Str. 1
6300 Zug, Switzerland
Phone +41 (0)52 633 70 00
E-Mail: customerserviceLEG@lupin.com
Website: https://www.lupin-neurosciences.com

2   Data Protection Officer

The (external) Data Protection Officer of Lupin can be contacted at:

Bird & Bird DPO Services SRL
Avenue Louise 235 b 1
1050 Brussels, Belgium
E-Mail: dpo@lupin.com

3 Principles of Processing Personal Data

Personal data are all information relating to an identified or identifiable natural person. This includes information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior. Information that cannot (or only with a disproportionate effort) be referred to your person, e.g., by anonymizing the information, is not personal data. The processing of your personal data is based either on:

  • legitimate interest (Art.6 (1) (f) GDPR) in creating, developing and improving our website and services or in responding to your requests
  • your consent (Art. 6 (1) (a) GDPR) in providing Patient Alert cards
  • the necessity to perform a legal obligation (Art. 6 (1) (c) GDPR), when we are required to do so by law.

Processed personal data will be deleted as soon as the purpose of the processing has been fulfilled and no legally prescribed retention obligations are to be observed.

In case we process your personal data for the provision of certain offers, please find below information about the specific processes, the scope and purpose of data processing, the legal basis for processing and the respective storage period.

4 Data Processing

Website

a. Data processing on the website, purpose and legal basis

When you access and use our website, we only collect the personal data that your browser automatically transmits to our server. This information is temporarily stored in a log file.

The following personal data is processed to the extent necessary for the provi­sion of a functional website and our contents and services:

  • IP address of the requesting computer
  • Date and time of access in local time zone
  • Country, region, city
  • Main language of browser
  • Title of the page(s) being viewed
  • Pages generation time
  • URL of the page that was viewed prior to the current page – i.e., the website from which access is made (referrer URL)
  • Files that were clicked and downloaded
  • Screen resolution
  • The used browser and, if applicable, the operating system and type of device of your computer, the name of your access provider

Legal Basis

Art. 6 (1) (f) GDPR serves as the legal basis for the data processing. The processing of the mentioned data is necessary for the provision of our services and thus serves the protection of a legitimate interest of our company. Processing your data is helping identify what is working and what is not on our website. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

b. Web-analytics

This website uses Matomo to collect, measure, analyse and report visitors’ data for purposes of understanding the surfing behaviour of our users and optimising our website. No cookies are placed for this purpose, but only server-log data is facilitated.

The following personal data is processed to the extent necessary for our web-analytics purposes:

  • Anonymized IP address of the requesting computer
  • Date and time of access in local time zone
  • Country, region, city
  • Main language of browser
  • Title of the page(s) being viewed
  • Pages generation time
  • URL of the page that was viewed prior to the current page – i.e., the website from which access is made (referrer URL)
  • Files that were clicked and downloaded
  • Screen resolution
  • The used browser and, if applicable, the operating system and type of device of your computer, the name of your access provider

Data collected enables us to analyse the behaviour of the website visitors to identify potential pitfalls, i.e., not found pages, search engine indexing issues, which content are most appropriate, etc.

Legal Basis

Art. 6 (1) (f) GDPR serves as the legal basis for the data processing. The processing of the mentioned data is based on our legitimate interests in the provision of our services and thus serves the protection of a legitimate interest of our company. Processing your data is helping identify what is working and what is not on our website. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

c.Data Deletion and Storage Time

The data subject’s personal data are deleted or anonymised as soon as the purpose of the storage is fulfilled. In general, we are applying a retention period of no more than 6 months. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Further storage may take place in individual cases if this is required by law.

2. Contact / Customer Service / Ordering service materials for patients

a. Scope and Purpose of Processing

On our website we offer you the opportunity to get in contact with us via telephone call or email:

  • for general enquiries and customer services;
  • for medical information or to report adverse events; or
  • to order patient alert cards.

Therefore, no personal information will be processed via the Lupin Neurosciences website, however, the following personal data will be processed based on information you share via an email or telephone conversation for the different purposes listed above:

  • e-mail address
  • such information, which you provide to us in an email or via telephone conversation (for example Information about your (medical) inquiry and, if applicable, your health data)

We collect and use the personal information that you voluntarily provide to us through contacting us via the email address or telephone numbers provided on the Lupin Neurosciences website. The purpose of processing personal information shared by you via email or telephone communication is to be able to respond to your query. Your personal data will not be forwarded to third parties.

b. Legal Basis

The data processing described above for the purpose of establishing contact is carried out voluntarily in accordance with:

  • legitimate interest (Art.6 (1) (f) GDPR) in creating, developing and improving our website and services or in responding to your requests
  • the necessity to perform a legal obligation (Art. 6 (1) (c) GDPR), when we are required to do so by law
c. Storage Time

Once your request has been processed and all relevant details have been clarified, your personal data will be deleted. It may be retained in individual cases if this is required by law. Pharmacovigilance related information shared are kept for a minimum of ten years after the withdrawal of the product in the last country where the product is marketed.

5 Recipient of personal data and Third-Party Transfers

We only share your personal information with third parties if:

  • you have given your express consent pursuant to Art. 6 (1) (a) GDPR,
  • it is legally permissible and necessary for the fulfilment of a contractual relationship with you pursuant to Art. 6 (1) (b) GDPR,
  • there is a legal obligation to pass on the data in accordance with Art. 6 (1) (c) GDPR,
  • the disclosure pursuant to Art. 6 (1) (f) GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data.

For example, we share your data with Matomo Analytics Cloud (provider: InnoCraft Ltd, 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand). Your data will only be processed by Matomo in the EEA for the purpose stated in section 1. The adequate level of protection in New Zealand has been approved by the European Commission (Art. 45(3) GDPR). Please contact us under the contact information in §1 in order to obtain a copy of such safeguards.

6 Plugins

Our website contains social plug-ins of the social network “YouTube” (YouTube LLC., 901 Cherry Ave., San Bruno, CA 94066, USA). It is possible that personal data about visitors to the website may also be collected via these plug-ins, transmitted to the respective service and linked to the respective service of the visitor.

Lupin does not collect any personal data via the social plug-ins. In order to prevent data from being transferred to service providers in the USA without the user’s knowledge, we have used the so-called Shariff solution on our website. This has the effect that the respective social plug-ins are initially only integrated as graphics on the website. These graphics contain a link to the website of the corresponding provider of the plug-in. Only when you click on one of the graphics, you will be forwarded to the service of the respective provider. This solution ensures that personal data are not automatically forwarded to the providers of the respective social plug-ins when you visit our website. If you click on one of the graphics of the social plug-ins, data can be transferred to the respective service provider and stored there. If you do not click on any of the graphics, no data transfer takes place between you and the respective provider of the social plug-in.

After clicking on a social plug-in, the respective service provider receives information that you have visited the corresponding page of our website. Please note that you do not need to have a user account with the service in question, nor are you already logged in there. However, if you already have a user account with the relevant service provider and are already logged in to this account while visiting our website, the data collected by the social plug-in will be assigned directly to your account. If you do not wish to be assigned to your profile with the service provider, you must log out of your user account before clicking on one of the social plug-ins.

Please note that Lupin has no influence on whether and to what extent the respective service providers collect personal data. We are not aware of the scope, purpose and storage periods of the respective data collection. However, we would like to point out that it must be assumed that at least the IP address and device-related information is used and recorded via social plug-ins. It is also possible that the respective service providers use cookies.

The scope and purpose of the data collection by the respective service as well as the further processing and use of your data there can be found in the data protection information directly from the website of the respective service. There you will also receive further information about your corresponding data protection rights and setting options for the protection of your privacy:

YouTube LLC., 901 Cherry Ave., San Bruno, CA 94066, USA

https://policies.google.com/privacy?hl=en&gl=de

7 Hyperlinks

Our website contains hyperlinks to websites of other providers. When you activate these hyperlinks, you will be directed directly to the other providers’ website. You will recognize this when the URL is changed. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

8 Your Rights as a Data Subject

If your personal data are processed, you are a data subject within the meaning of the General Data Protection Regulation (GDPR) and the following rights apply to you:

  • Pursuant to Art. 15 GDPR you can request information about your personal data processed by us.

In particular, you may obtain information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to correction, deletion, restriction of processing or objection, the right to lodge a complaint with a supervisory authority, the origin of your data, if not collected from us, about transfer to third countries or international organizations, and the existence of automated decision-making, including profiling and, where applicable, meaningful information about the logic involved.

  • Pursuant to Art. 16 GDPR you can immediately demand the correction of incorrect data or the completion of your personal data stored with us.
  • Pursuant to Art. 17 GDPR, you may request the deletion of your personal data stored by us, provided that the processing is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
  • Pursuant to Art. 18 GDPR, you can request the restriction of the processing of your personal data if you contest the accuracy of the data, if the processing is unlawful, if we no longer need the data and if you refuse their deletion because you need to establish, exercise or defend legal claims. You are also entitled to the right under Art. 18 GDPR if you have objected to the processing in accordance with Art. 21 GDPR.
  • Pursuant to Art. 20 GDPR, you may request that the personal data you have provided us with be received in a structured, current and machine-readable format or you may request that it be transmitted to another person responsible.
  • Pursuant to Art. 7 (3) GDPR you can withdraw your consent at any time. As a consequence, we are no longer allowed to continue the data processing based on this consent for the future.
  • Pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. You can contact the supervisory authority of your habitual residence, place of work or our company headquarters.

9 Right to Object

In case the processing of your personal data is based on legitimate interest in accordance with Art. 6 (1) (f) GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR insofar as there are reasons which arise from your particular situation or if the objection refers to direct marketing. In the case of direct marketing, you have a general right of objection which will be considered without mentioning any particular situation.

10 Data Security and Security Measures

We are committed to protecting your privacy and treating your personal information confidentially. In order to avoid any manipulation, loss or misuse of your data stored by us, we take extensive technical and organizational security measures that are regularly reviewed and adapted to technological progress. Our security measures are continuously revised in line with technological developments. Our employees are obliged to maintain confidentiality. This includes, among other things, the use of recognized encryption methods (SSL or TLS).

However, we would like to point out that due to the structure of the internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions for which we are not responsible.

In particular, unencrypted data – e.g., if this is done by e-mail – can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him against misuse by encryption or in any other way.

11 Minors

This website, and the information provided on this website, are not designed or intended for use by children 16 years and younger. Lupin also do not knowingly collect, process or store any Personal Data from any users under the age of 16 without the verifiable consent of a parent or guardian prior to collecting, processing or storing information collected either directly or indirectly through the use of this websites. Parents or guardians of minors may have the right to request to view or delete Personal Data provided by the child either directly or indirectly through the use of this website.

Healthcare Professionals Privacy Notice

Last updated: March 2024

Introduction 

Lupin Neurosciences, a Specialty Pharma Division of Lupin Atlantis Holdings SA (”Lupin” or “we”) are committed to improving the lives of patients affected by underserved neurological disorders and interacts with different third parties such as healthcare professionals, medical professional, personnel and staff at healthcare institutions, government authorities, non-profit organizations, key opinion leaders (altogether “HCPs”), healthcare organizations, (“HCOs”), patients and patient organizations (“POs)” (altogether “Healthcare Community”)in many ways. Therefore, data protection and data security are very important to us. 

This Privacy Notice (“Notice”) communicates to you how Lupin collects, processes, uses and discloses information about you (“Personal Data”) when we interact with you and how we protect it. 

For the purpose of the scope of this Privacy Notice, third parties are as follows:

Qualified Professionals, Healthcare Community, Third Party Vendor Representatives  (Government/Regulatory Agencies, Marketing/Access/Commercial/Medical Agencies and Clinical Research Organizations (“CROs”)); Consultant, Suppliers, external service providers, Health Authorities, Commercial Partner (for commercialization in certain jurisdictions)

As further outline below, we collect Personal Data during our engagements and interactions (both solicited and unsolicited) with you, both in-person and online. We also collect Personal Data from third parties in the healthcare sector, publicly accessible sources of professional information, and joint marketing partners.

It also describes your data protection rights, including a right to object to some of the processing which Lupin carries out. More information about your rights, and how to exercise them, is set out in the “Your choices and rights” section.

We may provide you with additional information when we collect personal data, where we feel it would be helpful to provide relevant and timely information. 

Please note that the Lupin group has designated Hormosan Pharma GmbH / Lupin Europe GmbH as representative for pharmacovigilance activities in the European Union. This means that these entities are responsible for the processing of data in connection with such activities (including but not limited to the reporting of adverse effects). For further information, please see HORMOSAN Pharma – Privacy Statement 

Data Controller 

The body that determines how and why your personal data is processed is defined as the “Controller”. The Controller of your personal data is:

Lupin Atlantis Holdings SA,

Landis + Gyr Str. 1, 

CH – 6300 Zug, Switzerland
Phone +41 (0)52 633 70 00

E-Mail: customerserviceLEG@lupin.com 

Website: https://www.lupin-neurosciences.com

Compliance with applicable laws

When using your Personal Data, Lupin as Controller will always comply with the relevant data privacy and data protection laws, which includes regulatory and national law requirements that may apply to such use and processing and, where applicable, giving you the specific rights that apply in the country where you reside (altogether “Applicable Data Protection Law”)

Data Protection requirements

Lupin will comply with data protection law.  This means that the Personal Data we hold about you must be: 

  1. Used lawfully, fairly and in a transparent way;
  2. Collected only for valid purposes that we have explained to you clearly and not used in any way that is incompatible with these purposes;
  3. Relevant to the purposes we have told you about and limited to those purposes only; 
  4. Accurate and kept up to date;
  5. Kept only for such time as is necessary for the purposes we have told you about; and
  6. Kept securely

What personal data does Lupin process and for which purposes?

Lupin may process the following categories of data about you where permissible:

  • Personal Basic Information: your name, title, date of birth, Identity proof
  • Contact Information: postal address, phone number, email address 
  • Nationality ID Information, travel-related and other identification information: including your national ID number, passport number, tax identification number; where necessary and permissible
  • Professional qualification information: CV including data related to your education, professional registration number, professional affiliations (e.g., memberships in medical societies or HCP networks), publications, other professional achievements, professional photo
  • Financial data:  Bank Account Details
  • Your interests: such as in healthcare topics about which you request information from us
  • Patient Health Data: images and videos
Purpose for processing personal data Data Category
Marketing authorization Premarket Authorization
  • Personal Basic Information 
  • Contact Information
  • Nationality ID / travel related / other ID Information
  • Professional qualification information
  • Financial data
  • Your interests 
  • Patient Health Data
Post market authorization
  • Personal Basic Information 
  • Contact Information
  • Nationality ID / travel related / other ID Information
  • Professional qualification information
  • Financial data
  • Your interests 
  • Patient Health Data
Transfers of value As member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), Lupin complies with the codes enacted by EFPIA, including the EFPIA Code on Disclosure of Transfers of Value 
  • Personal Basic Information 
  • Contact Information
  • Nationality ID / travel related / other ID Information
  • Professional qualification information
  • Transfer of value details (including fees for consultancy services, travel and accommodation expense) 
Contractual relationship management
  • Responding to your inquiries and your requests,
  • Enforcing the contractual terms and conditions that govern our relationship with you (e.g., medical events, publications, advisory meetings, etc.)
  • For our due diligence purposes including to comply with anti-bribery and corruption laws as responsible company
  • Appropriate remuneration based on professional qualifications – to comply with Fair Market Values (“FMV”);
  • Engaging with you as a scientific expert or a key opinion leader in the Neuroscience fields based on your professional expertise and opinions (inviting you to attend congresses/panels, HCP professional meetings and educational activities)
  • Contacting you for potential business inquiries
  • Personal Basic Information 
  • Contact Information
  • Nationality ID / travel related / other ID Information
  • Professional qualification information
  • Financial data
Product complaints and adverse events
  • Pharmacovigilance: information about adverse events, including those relating to product complaints, adverse occurrences, and product safety, we process such data according to our Privacy Notice on Pharmacovigilance
  • Personal Basic Information 
  • Contact Information
  • relationship with the subject of the report;
  • Professional qualification information
Operate our business to comply with our legal obligations or to maintain operating when interacting our legitimate interests
  • Compliance with our reporting and regulatory monitoring requirements which we are obliged by law
  • Compliance with anti-corruption laws and transparency requirements
  • Protect rights, privacy & security and property of Lupin and our affiliates, you or others
  • Transfer of Disclosure: fulfillment of compliance obligations under the  Medicines for Europe Code of Conduct
  • Personal Basic Information 
  • Contact Information
  • Nationality ID / travel related / other ID Information
  • Country of registration
  • Professional qualification information
  • Financial data

How do we collect your personal data?

Directly from you:

  • Lupin collects information about HCPs directly from the HCPs themselves, third parties (such as patients, patient organizations, caregivers or other medical professionals, as well as publicly available sources)
  • Engage with one of our sales representatives, medical science liaisons, or other employee engaging with HCPs, HCOs, POs;
  • Attend an online event such as a webinar;
  • Respond to any surveys that you may choose to participate in;
  • Attend face-to-face meetings, such as advisory boards or conferences.

We collect information about you (such as name, contact details, research interests, professional qualifications) from other sources (:

  • Data companies providing information services in the healthcare sector
  • Publicly accessible sources
  • Joint marketing partners;
  • Marketing vendors;
  • Healthcare provider directories;
  • Your patients (where they have told us that you are their healthcare provider);
  • Patient organizations;

How we use Sensitive Personal Data

We generally do not process sensitive personal data (such as information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or genetic data) about you. If you provide us with such information, you do this of your own free will (unless specifically requested by us).

If we process your data as a patient (for example, if you are a participant in a clinical study), we will provide a separate privacy notice to you, either directly or via our partners.

In any case, we will take particular care and implement appropriate measures if we are processing sensitive personal data.

Where is your data access from / transferred to?

Your data may be transferred to other European affiliates or other Lupin entities, or trusted third party service providers outside Switzerland to the European Economic Area (EEA), UK, South Africa, USA, Canada, Australia, Japan, Brazil, Colombia, Argentina)

  • In the event of cross-border data transfer, the relevant national requirements for disclosing personal data abroad must be met. Data is transferred outside Switzerland on the basis of data processing agreements incorporating the applicable standard contractual clauses according to the respective data protection requirements and other safeguards, such as Standard Contractual Clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council and/or 
  • the UK International Data Transfer Addendum

Third parties that process personal data on our behalf are deemed Data Processors under the applicable data protection regulations. Lupin is expressly obliged under the applicable data protection law to enter into a contract or Data Processing Agreement (“DPA”) with its Data Processors. This DPA ensures access by Data Processors to Lupin data remains compliant with the applicable law. Lupin therefore guarantees to enter into a DPA with any and all Data Processors that exist and that may exist in the future. Data Processors are further prohibited from using the personal data for any purpose other than to perform the services as instructed by Lupin.

Depending on the purposes we will also share your Personal Data with other specialized service providers who work with us, for example:

  • Authorized staff from Lupin or it’s representatives acting on Lupin’s behalf, subject to applicable data privacy laws
  • Regulatory authorities (Government/Regulatory Agencies) and ethics committees pursuant to applicable laws;
  • Third parties with which Lupin collaborates and which are processing Personal Data as a data processor under Lupin’s instruction, but only after taking reasonable steps to ensure that we can share such information in compliance with applicable privacy laws
  • Commercial Partner (for commercialization in certain jurisdictions)
  • Disclosure of Transfer of Value

Disclosures of Transfer of Value

As a member of Medicines for Europe Lupin Atlantis Holdings SA (“Lupin”) is committed to adhering to and supporting the Medicines for Europe Code of Conduct (the “Code”). The Medicines for Europe Code of Conduct, of which Lupin is a member, has established a number of rules which Lupin complies with. As a result, Lupin began gathering, documenting, publishing, and sharing data about any value transfers (whether directly or indirectly funded such as payment of professional fees, travel, accommodations and out of pocket expenses) made to the Healthcare Community.

In particular, Lupin is required to record the precise amount of direct and indirect payments, whether in cash, in kind, or another form, made to an HCP or for the benefit of an HCP, as well as the various types of non-monetary benefits received from Lupin (directly or indirectly), such as services provided by a third-party vendor hired by Lupin, the relevant reporting period and the purpose of the transfer of value.

Lupin discloses this personal data on an individual named basis (unless Lupin has not received the HCP’s consent). If the HCP does not consent to named disclosure, Lupin must publish that individual’s disclosure data in an aggregated form without identifying them.

The reporting period is the relevant calendar year. Disclosures shall be made once a year, generally no later than 30 June for the preceding calendar year. Information disclosed shall remain on our website (Transparency Reporting – Lupin Neurosciences (lupin-neurosciences.com)) for a minimum of 3 years after the time such information is first disclosed. 

Change of purpose

Lupin will only use your Personal Data for the purpose for which it was collected unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If we need to use your Personal Data for an unrelated purpose, we will advise you of this and explain the legal basis which allows us to do so. 

You should be aware that we may process your Personal Data without your knowledge or consent where this is required or permitted by law.

For how long do we keep data?

In some jurisdictions, we are legally required to keep your Personal Data for certain periods. How long depends on the specific legal requirements of the jurisdiction you are in when you share your information with us.

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice. 

The criteria used to determine our retention periods include: 

  1. the length of time we have an ongoing relationship with you 
  2. whether there is a legal obligation to which we are subject; or 
  3. whether retention is advisable in light of our legal position (such as in regard to the enforcement of applicable contract terms, applicable statutes of limitations, litigation or regulatory investigations).

How does Lupin protect your data?

Lupin takes the security of our data seriously. Lupin has internal policies and controls in place to prevent your data being lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. 

When Lupin engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organizational measures to ensure the security of data.  

Data of Minors

If you are providing us with Personal Data of individuals under the age of eighteen (16), you represent that you have the appropriate authority to do so, and that you can demonstrate such authority to Lupin upon request.

Your Choices and Rights

As a data subject, you have a number of rights. You can:

  1. access and obtain a copy of your data on request (known as a “data subject access request”);
  2. require Lupin to change incorrect or incomplete data (known as “right of rectification”);
  3. request erasure of your personal information.  This enables you to ask Lupin to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing (known as “right of erasure”);
  4. object to the processing of your data where Lupin is relying on its legitimate interests as the legal ground for processing (known as “right of objection”); 
  5. ask Lupin to suspend the processing of your personal data for a period of time if data is inaccurate or there is a dispute about its accuracy or the reason for processing it (known as “right to restriction of processing”); 
  6. receive your provided personal data from Lupin in a structured, commonly used and machine-readable format (“known as “Right to data portability”) and
  7. Lodge a complaint with the competent a supervisory authority

 

Contact information

If you are an HCP and would like to exercise above mentioned rights, you can contact the Controller (see first section of this privacy notice). If you have questions or concerns about this Privacy Notice or the processing of your personal data, you may also contact our external Data Protection Officer for all EU-Lupin entities at:

 

Bird & Bird DPO Services SRL

Avenue Louise 235 b 1

1050 Brussels, Belgium

Email: dpo@lupin.com

 

Updates to this privacy notice

As changes to the law or changes to our corporate processes may require an adaptation of this Privacy Notice and we refer to this page to review and read this website Privacy Notice regularly. The most current version of this statement can be accessed on this website any time under “Privacy Notice”, saved and printed out. This Privacy Notice was last updated as of the “Last Updated” date shown above.